Last updated: May 2026
TimToken (“we”, “our”, “the platform”) is committed to protecting the privacy and personal data of every user who accesses our AI-powered automated crypto token investing platform. This Privacy Policy explains what information we collect, how we use it, how we store it and what rights you have. By registering on TimToken, you confirm that you have read, understood and agreed to these terms.
1. Who We Are
TimToken is an AI-powered automated crypto token investing platform giving users access to automated trading technology through a single, secure interface.
- Address: 350 Fifth Avenue, Suite 6402, New York, NY 10118, USA
- Phone: +1 (888) 846-8665
- Email: [email protected]
2. What Personal Data We Collect
Identity data: first name, last name, date of birth, nationality and government-issued identification documents required for account verification.
Contact data: email address, phone number and residential address.
Financial data: deposit amounts, withdrawal requests, transaction history and payment method details (we do not store full card numbers).
Technical data: IP address, browser type and version, device type, operating system, time zone and pages visited.
Communication data: records of correspondence with our support team.
Usage data: login history, session duration and feature usage patterns.
3. How We Collect Your Data
Direct interactions: data you provide when registering, completing identity verification, making a deposit or contacting support.
Automated technologies: technical and usage data collected automatically using cookies and server logs.
Third parties: data from identity verification providers, payment processors and fraud prevention services.
4. How We Use Your Personal Data
We process your data for: account management and service delivery; identity verification and AML/KYC compliance; security and fraud prevention; customer support; platform improvement; and marketing communications (with your explicit consent, which you may withdraw at any time).
5. Legal Basis for Processing
We rely on contractual necessity, legal obligation, legitimate interests (fraud prevention, security) and consent (for marketing) as our legal bases for processing.
6. Data Retention
Account data is retained for a minimum of 5 years following account closure. Transaction records are retained for a minimum of 7 years. Communication records are retained for up to 3 years after the last interaction.
7. Data Sharing and Third Parties
TimToken does not sell, rent or trade your personal data to third parties for marketing purposes. We may share data with identity verification providers, payment processors, technology infrastructure providers and regulatory or law enforcement authorities where required by law.
8. Cookies and Tracking Technologies
TimToken uses cookies and similar technologies to enhance your experience. You may manage preferences through your browser settings. For full details, see our Cookie Policy.
9. Data Security
Our security infrastructure includes AES-256 military-grade encryption, two-factor authentication (2FA), segregated fund accounts and continuous system monitoring to detect and respond to suspicious activity in real time.
10. Your Rights
Depending on your country of residence, you may have the right of access, rectification, erasure, restriction, data portability, objection and withdrawal of consent. To exercise these rights, contact us at [email protected]. We will respond within 30 days.
11. Children's Privacy
TimToken is not intended for individuals under 18. If you believe a minor has registered, contact us at [email protected] immediately and we will remove the account.
12. Changes to This Policy
We may update this Privacy Policy at any time. When we make material changes, we will notify registered users by email or through a prominent notice on the platform.
13. Contact Us
- Address: 350 Fifth Avenue, Suite 6402, New York, NY 10118, USA
- Phone: +1 (888) 846-8665
- Email: [email protected]
Special access today: the first 100 registrations receive a complimentary one-on-one analyst session (estimated value $250).
Contact Info
Head Office
350 Fifth Avenue, Suite 6402, New York, NY 10118, USAPhone
Support Hours
Mon–Fri: 9:00–18:00 EST
AI Platform: 24/7